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    • #3039
      Caroline and Dave
      Participant

        Hello all

        Hope we’re all keeping well.

        Our aircon has a leak dripping into the passenger footwell. We’ve had the aircon pump and drier replaced and the leak is still there. Apparently, we’re reliably (and repeatedly) informed that the heater box needs to be replaced. But annoyingly, Fiat say the part is obsolete and we’re told there is no compatible part.

        Any suggestions very gratefully received.

        Dave and Caroline

         

         

      • #3040
        Barry & Maggie
        Moderator

          Maybe this is “condensate”, and not a leak at all?  Ok, “a leak” in so far as the condensate is not being directed to the outside as it should be.

          Have you located the actual source of the leak – a component, a joint, a pipe, etc.?

          Barry

        • #3041
          Caroline and Dave
          Participant

            Thanks for your reply Barry, it has been diagnosed as being a problem with the heater box. Someone tried re-sealing the heater box but that was only effective for a short while. The replacement of the air conditioning pump and drier has helped in that it no longer squeals when we put the air con on and maybe it has reduced the dripping but I don’t think it will be solved unless we can replace this part. There are other problems with the heater box as well. Do you have any idea of who could help us track one down?

          • #3042
            Barry & Maggie
            Moderator

              I’m sorry to hear that, folks.  I’m not familiar with the “heater box” and how it interacts with the aircon (I thought they were two separate things?).

              These people might be able to offer better suggestions…

              https://www.fiatforum.com/ducato/

              …as it’s definitely a Fiat Ducato problem.  But maybe do a trawl of air-conditioning installers/repairs?

              An infuriating and probably easily sortable problem, if you could only get to the bottom of what’s actually happening.

              Good luck.

              Barry

            • #3044
              Caroline and Dave
              Participant

                Yes. It certainly is infuriating! We’re not familiar with it either, we can only go on what people tell us. We’ll give the fiat forum a try. Thanks very much for your help.

              • #3047
                Caroline and Dave
                Participant

                  Well, I seem to have found a mechanic who knows what he’s talking about so we’re going to take the best beloved there next Wednesday. I’ll keep you posted!

                • #3094
                  Tresjolie
                  Participant

                    What was the solution Caroline and Dave

                    Tom

                    • This reply was modified 3 years, 7 months ago by Tresjolie.
                  • #3119
                    Caroline and Dave
                    Participant

                      Hello Tom, sorry your question went into my spam and I just came across it while looking for something else. We didn’t manage to take our camper in on that day but it’s going in later this month and I’ll definitely post about the outcome. Fingers crossed.

                      Caroline

                    • #3120
                      Barry & Maggie
                      Moderator

                        Yes, good luck with this problem – I know you’ve been trying to sort it for a long, long time.

                        Barry

                      • #3124
                        Tresjolie
                        Participant

                          Doing an update on the Little Exsis Book. I will add this when you solve it

                          Thank you

                          Tom

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